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What types of finished railings do you supply?
Can you fabricate custom designs or dimensions?
How are completed rails packaged and shipped for installation?
Do you offer onsite measurement or installation support?
What is the lead time to receive fully fabricated railings?
How do you handle shipping damage or missing parts?
Are your products compliant with building codes and certifications?
What support do you provide after delivery?
How do I request a bid or quote?
What areas do you ship to or service?
What materials are available for your finished railings (steel, aluminum, etc.)?
Can I get sample material swatches or finish samples?
What are your warranty terms and coverage?
Do you provide shop drawings or CAD files for approval?
How do I coordinate delivery timing to my project timeline?
Are installation fasteners/hardware included?
Can you accommodate rush or expedited orders?
What is your returns or exchanges policy for custom projects?
What if my site has specific code or safety requirements?
Who do I contact for technical or field support during install?
What maintenance is recommended for your railings?
What happens if I discover a problem during or after install?
Do you offer training or guidance for my crew on installation best practices?
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